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| New York, NY, USA
July 13, 2004 Offshoring in Financial Services
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| INTRODUCTION | 3 | |
| THE PERCEIVED IMPERATIVE | 5 | |
| Potential in the US Financial Industry | 5 | |
| Offshoring Activity & Overseas Presence | 10 | |
| Offshoring the Periphery | 11 | |
| Cost Continues to be the Driving Factor | 13 | |
| Quality Fuels Offshoring Growth | 15 | |
| India's Leadership in Offshoring | 16 | |
| Who's in India?: Indian Firms | 20 | |
| No Indian Outsourcing Megadeals Yet | 21 | |
| The Mistakes No One Talks About | 23 | |
| Emerging Offshoring Global Competition | 24 | |
| DECIDING TO OFFSHORE | 27 | |
| Choosing a Location | 28 | |
| Understanding the Hidden Costs & Risks | 29 | |
| Regulatory Risks | 30 | |
| OFFSHORING'S CURRENT & FUTURE IMPACT | 32 | |
| The Government Reacts | 34 | |
| India Touts US$16.8B in Benefits to us | 34 | |
| Will the Trend Last Forever? | 35 | |
| CONCLUSION | 40 | |
| OBJECTIVITY & METHODOLOGY | 42 | |
| ABOUT CELENT | 43 | |
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