San Francisco, CA, USA
June 12, 2006

Core P/C Claims Systems Vendors 2006 
Report Published by Celent

For insurers considering upgrading their core claims technology, the good news is that a number of very good systems are available

In a new report, Core P/C Claims Systems Vendors 2006, Celent looks at 16 P/C Claims solutions from 14 vendors. The report features Celent’s ABCD Vendor View. The ABCD Vendor View presents a comparative view of the vendor marketplace that visually represents four elements: Advanced technology and technical flexibility, Breadth of functionality, Customer base, and Depth of client services.


Many insurers are considering upgrading their core claims technology. The good news for these insurers is that there are a number of very good systems—with broad functionality, good connectivity, and modern technology—from which to choose. This report profiles core property/ casualty claims system vendors and solutions. The focus is on claims systems, with an established presence in the US, that provide reasonably broad multi-line functionality for adjusters and claims managers, and that integrate well with an insurer’s other internal systems and with various external information providers and business partners.

"If one looks over the claims solutions profiled in this report, there is a lot to like," says Donald Light, senior analyst and author of the report. "As a group, they provide a broad range of features and functions to adjusters and claims managers. Configuration to a particular insurer’s products and processes is relatively easy. Many systems provide some form of workflow and rules capabilities for additional levels of control. All run on modern platforms, work with several databases, offer multiple ways to integrate with other programs and data sources, and provide users with a browser-based interface (no more green screens)."

The 67-page report contains six figures and 40 tables.

A table of contents is available online.

Members of Celent's Property/Casualty Insurance research service can download the report electronically by clicking on the icon to the left.  Non-members should contact info@celent.com for more information..


About Celent

Celent, LLC is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis.

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