Susan Feinberg is a senior analyst with Celent’s Banking practice and is based in the firm's Boston office. Her research focuses on treasury management solutions (payables/receivables/liquidity), trade & supply chain finance, and digitizing the corporate client experience.
With over 30 years of experience, Susan is a recognized thought leader and trusted advisor in the corporate banking technology space. For the past two years, she led Feinberg FS Consulting, a boutique consulting firm providing insights on the challenges facing corporate banks as they respond to a host of disruptive forces.
Previously, Susan was a senior research director in CEB TowerGroup’s Wholesale Banking practice, where she published groundbreaking research on a wide range of topics including mobile and tablet solutions for corporate banking, business-to-bank integration, supply chain finance and the integration of cash and trade, electronic bank account management (eBAM), and commercial loan monitoring technology.
Susan has also held product management and industry marketing executive positions at several leading Fintech providers. She started her career at Bank of Boston, where she spent over a decade in corporate banking in a variety of key positions in domestic and international cash management, commercial lending, and banking operations.
Susan is a frequent speaker at industry conferences including SIBOS, the AFP Annual Conference, and NACHA Payments.
Susan holds a B.A. in Latin America studies from Brandeis University and a Master of Arts in Law and Diplomacy from the Fletcher School of Law and Diplomacy at Tufts University. She is both an Accredited ACH Professional (AAP) and a permanent Certified Cash Manager (CCM).