Asia-Pacific Policy Administration Systems 2012: Property and Casualty ABCD Vendor View

by Wenli Yuan, January 25, 2012
Vendor Reviews
Asia-Pacific

Abstract

For insurers, navigating the market of property and casualty policy administration system vendors remains a difficult task. Celent profiles a majority of the property and casualty insurance administration systems available in the Asia-Pacific region today.

In a new report, Asia-Pacific Policy Administration Systems 2012: Property and Casualty ABCD Vendor View, Celent looks at policy administration systems available to P&C insurers in Asia Pacific. The report is part of a series on policy administration systems (PAS) in Europe, the United States, and Asia.

As a group, vendors continue to make significant investments in their core policy administration systems. The solutions are becoming more capable (deeper functionality); smarter (better reporting and analytics); and more connected (SOA and Web services become the standard). The market is also evolving due to acquisitions and partnerships, solutions development, and alternative delivery models.

There is no single best policy administration solution for all insurers. There are a number of good choices for an insurer with almost any set of requirements.

"Insurers seeking a new core policy administration system should begin the process by looking inward,” says Wenli Yuan, Senior Analyst with Celent's Asian Financial Services Group and author of the report. “Next, insurers should seek to understand and weigh the capabilities of each vendor and each solution.”

The Asia-Pacific IT vendor landscape is increasingly difficult to navigate and, for insurers, the selection of a PAS requires the analysis of different parameters that have all their importance. Celent recommends that insurers define and rank their own priorities when reviewing this important question.

This report is not intended to provide insurers with all the tools they need to choose the “right” policy administration system, though it can help an insurer take the first steps towards shortening a long list.

Celent profiles 21 policy administration systems in Asia-Pacific, with 10 full profiles and 11 limited profiles, using its ABCD Vendor View, which is a standard representation of a vendor marketplace designed to show at a glance the relative positions of each vendor in four categories: Advanced technology, Breadth of functionality, Customer base, and Depth of client services.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America (Boston)
Tylor Tourville
ttourville@celent.com
Tel.: +1 617 424 3284

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)208 870 7875

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81.3.3500.3023

Table of Contents

Executive Summary

3

Introduction

4

Report Methodology

5

Celent’s ABCD Vendor View and the XCelent Awards

8

About the Profiles

11

CSC: Integral POLISY

12

eBaoTech Corporation: eBaoTech GeneralSystem

21

FirstApex; FirstGen Neo Sj

28

FORMIS BASS Software Sdn Bhd: General Insurance System (GIS)

35

Guidewire Software: PolicyCenter

42

Innovation Group: Insurer Policy

50

Oceanwide Inc.: Oceanwide Bridge

58

Sinosoft: Core Insurance System (CIS)

65

SSP Limited: SSP Pure Insurance

72

Tata Consultancy Services: TCS BaNCS

79

Limited Profiles

88

Accenture; Accenture Duck Creek Policy Administration

89

AETINS SDN BHD: ISF General/PentaTAKAFUL General

96

InsIT Financial InfoTech: i-Gen

102

Mastek Ltd.: STG Policy Administration System

107

NIIT Insurance Technologies Ltd.: ipf3

112

Prima Solutions: Prima Insure

118

Relational Database Technology: Landscape

123

SAP: SAP Policy Management

128

SSP Limited: SSP Select Insurance

133

Target Harlosh: IF FullCycle

139

TIA Technology A/S: TIA Solution

144

Comparative Charts

150

Concluding Thoughts

153

Leveraging Celent’s Expertise

156

Related Celent Research

158

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