Asia-Pacific Policy Administration Systems 2015: Property & Casualty, General, and Specialty Lines ABCD Vendor View

by KyongSun Kong, April 6, 2016
Vendor Reviews
Asia-Pacific

Abstract

Celent profiles 18 policy administration systems being offered in APAC. This report ranks systems and identifies winners of the XCelent awards in four dimensions: Advanced Technology, Breadth of Functionality, Customer Base, and Depth of Service.

To assemble the information in this report, Celent sent a detailed request for information to a broad set of policy administration system vendors.

After completing the RFIs, each eligible vendor provided a briefing and demo for Celent concentrating on usability and functionality for everyday users, as well as configurability for IT and system administration users. Celent also asked the references provided by each vendor to complete a survey and/or to be interviewed to obtain their view of the system’s business and technology value.

The RFIs, reference surveys, and interviews provided quantitative and qualitative data, much of which is included in this report.

“APAC insurers have various specific needs including regulations, level of development, and client needs by country. Also, innovation is occurring in analytics and portals in the APAC region. The aim of this report is to help an insurer select a more suitable solution or system,” says KyongSun Kong, an analyst with Celent’s Asian Financial Services practice and author of the report. 

This 100-page report contains 59 tables and 22 figures. 

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary

1

Introduction

2

Policy Administration Systems: Definition and Functionality

3

Report Method

6

Celent’s ABCD Vendor View

9

Vendor Profiles

12

Accenture plc: Accenture Duck Creek Policy

14

AETINS SDN BHD: ISF General

20

CSC Ltd.: Integral P&C

25

eBaoTech Corporation: eBaoTech GeneralSystem Suite

31

EIS Group, Inc.: PolicyCore

36

Fadata AD: INSIS

41

Guidewire Software Inc.: Guidewire PolicyCenter

46

Innovation Group: Insurer Policy

53

Majesco: Majesco Policy

58

NTT Data: FirstGen for P&C Insurance

63

RDT Ltd: Landscape

68

Sapiens: Sapiens IDIT

74

Sinosoft Co., Ltd.: GPAS

81

Tata Consultancy Services; TCS BaNCS

87

Conclusion

92

Leveraging Celent’s Expertise

94

 

Support for Financial Institutions

94

 

Support for Vendors

94

Related Celent Research

95

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