Building Your DevOps Chops: A New IT Approach Aimed at Faster/Better/Cheaper

by Craig Beattie, October 25, 2016
Industry Trends


Celent has released a new report titled Building Your DevOps Chops: A New IT Approach Aimed at Faster/Better/Cheaper. The report was written by Craig Beattie, a senior analyst with Celent’s Insurance practice.

DevOps is a different way of thinking about how to deliver and maintain IT services. It presents an intriguing proposition: Rethink all the processes and tools used to get systems up and running, such that you can achieve the desired result in a fraction of the time. DevOps is both the merging of the software development discipline with IT operations and leveraging automation to increase quality and speed. A range of tools are available now as open source solutions and vendor packages.

In a recent survey Celent asked vendors of insurer software how they were leveraging some of these techniques. Over 75% of vendors in our recent PAS survey (n=80+) indicated that they had some sort of DevOps ability to provide to insurers. DevOps is for insurers that are comfortable making a significant investment into automating, building, and testing these tools. Insurers that do not have high speed to market or are comfortable with manual testing and minimal investing may not reap the value of DevOps. However, most insurers have already adopted some of the practices.

“As with any new tool or approach, there is a cost to adoption,” says Beattie. “Insurers have already started on the journey, and there are great benefits to be gained from adoption, but insurers should consider their own speed requirements and IT challenges before determining their level of investment.”

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
Tel: +1 212 345 1366

Europe (London)
Chris Williams
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary



Key Research Questions





Key Research Questions


DevOps Defined



IT Operations Perspective



Development Perspective



IT Delivery Methods


DevOps Use in the Insurance Industry


Adopting DevOps



Is DevOps for You?



Getting Started with DevOps



The DevOps Business Case


Thinking About DevOps Vendors


Leveraging Celent’s Expertise



Support for Financial Institutions



Support for Vendors


Related Celent Research


Sign in to download reports and access personalized information