Cloud Computing, SaaS, and Technology Outsourcing for Corporations

by Bart Narter, March 19, 2010
Industry Trends
Global, Asia-Pacific, EMEA, Latin America, North America


Celent reviews five key technology outsourcing topics and provides clear definitions and business values with a banking industry context.

There is a lot of talk right now about cloud computing. This talk is coming more from vendors and journalists than it is from corporations, and this means there is a lot of talk but not as much actual use. This has resulted in confusion, leaving many companies with more questions than answers.

In this report, Cloud Computing, SaaS, and Technology Outsourcing for Corporations, Celent examines the following topics: cloud computing, software as a service (SaaS), application service providers and application hosting, colocation and managed hosting, grid and distributed computing, and business process outsourcing. The terms defined and explained in this report are sometimes used interchangeably in the marketplace when they should not be, and sometimes used to represent different things when they are essentially synonyms. This report attempts to sort through the hype so that corporations can make informed and rational decisions about current trends.

“Despite the confusion, there is great value for corporations to be found in different hardware and software outsourcing options, some of which will help to change the industry’s approach to IT,” says Jeff Goldberg, Celent Senior Analyst and author of the report.

This report puts each option in context of corporations, and provides straightforward explanations, values for the business, and examples of how to utilize them.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
Tel: +1 212 345 1366

Europe (London)
Chris Williams
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary




Cloud Computing


Software as a Service (SaaS)


Application Service Provider (ASP) and Application Hosting


Managed Hosting and Colocation


Grid and Distributed Computing


Business Process Outsourcing (BPO)




Leveraging Celent’s Expertise


Related Celent Research


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