Deal Trends and Predictions in the Life Insurance Policy Administration Market: 2016 North American Edition

by Karen Monks, March 18, 2016
Industry Trends
North America


During the past two years, life insurers continued their trend of buying new policy administration systems for new product lines including group and voluntary. Newer systems continued to see momentum in sales.

In a new report Deal Trends and Predictions in the Life Insurance Policy Administration Solutions Market: 2016 North American Edition, Celent analyzes deal activity for new policy administration systems in North America using data from 25 vendors selling 27 policy administration solutions to North American life insurers. The report estimates the future potential for new deals and upgrades through 2017.

The North American life insurance PAS market remains a competitive one served by the 25 vendors profiled in Celent’s North American Policy Administration Systems 2015: Life, Annuities, and Health Vendor View report. The profiled vendors reported an average of 26 deals per year.

The outlook for the North American policy administration system market is expected to remain flat over the next two years.

"While many insurers have already replaced legacy systems, there is a significant number which have not. Many of those are making a concerted effort to work with the systems they currently own while others will find the need to buy a new system for a new product line or to meet strategic goals,” says Karen Monks, an analyst with Celent’s Insurance practice and author of the report. “Some of the same business drivers which influence purchase decisions are partly driving the desire to maintain legacy systems, hence our flat estimates for new PAS sales.”

Data in this report was gathered as part of Celent’s report North American Policy Administration Systems 2015: Life, Health, and Annuities ABCD Vendor View. Twenty-five policy administration vendors completed detailed RFIs to be included in that report. The RFI collected information about functionality and technology. There were also several questions about client base and recent deals. It is this subset of the RFI that forms the basis for projections found in this report. These are validated through ongoing conversations Celent analysts have with both vendors and insurers.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
Tel: +1 212 345 1366

Europe (London)
Chris Williams
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary



Key Research Questions





Key Research Questions



Report Approach



Report Limitations


The North American Life/Annuity/Health PAS Market



PAS Systems in Production by Size of Insurer



Established Vendor Market



Size of Vendor Client Base


Recent Life/Annuity/Health PAS Software Deals


Life/Annuity/Health PAS Market Size Estimates



Projecting Life/Annuity/Health PAS Deals



Projecting the Life/Annuity/Health PAS Market Size





Advice for North American Life/Annuity/Health PAS Vendors



Advice for North American Insurers


Leveraging Celent’s Expertise



Support for Financial Institutions



Support for Vendors


Related Celent Research


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