European Insurance IT Spending In Life and Pensions

February 8, 2006


London, United Kingdom February 8, 2006

European Insurance IT Spending: 2006 - 2010

Celent projects that European insurers will increase their IT spending from €25.7 billion in 2006 to €37.6 billion in 2010.

IT spending at European insurers will grow at a modest rate over the next five years, according to the Celent reports, European Life and Pensions IT Spending 2006-2010 and European General Insurer IT Spending 2006-2010. The reports detail projected IT spending on a variety of areas including spending on maintenance, new projects, hardware, software, staff, services, and telecom.

"Insurance companies are playing catch-up to the banks and are waking up to the fact that IT is core to operations, and the increase in spending will reflect this paradigm shift," says Catherine Schmitt, senior analyst and author of the reports. Both overall IT spending and spending as a percentage of new written premium is growing. European insurers currently spend approximately 2.6% of net written premium on IT. This number will increase to 3.2% over the next five years as IT becomes more important to insurers and is allocated a larger operational budget.

Meanwhile, General insurance IT spending is expected to grow from €8.1 billion in 2006 to €13.6 billion in 2010. Over that time, new project spending will shift slightly away from policy administration and claims and toward product design and distribution. This move highlights the challenges insurers are facing in heavy competition and fragmented distribution channels.

Life and Pension insurance IT spending is expected to grow from €17.6 billion in 2006 to €24 billion in 2010, in line with overall industry premium growth. Over that time, new project spending will shift slightly away from policy administration, underwriting, and IT infrastructure and toward product design, distribution, claims, and billing.

Tables of contents for the life/health edition and the property/casualty edition are available online.

» Property/Casualty Edition» Life/Health Edition


Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

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Table of Contents

London, United Kingdom February 8,  2006

European Insurance IT Spending In Life and Pension

Executive Summary 3
Introduction 4
European Insurance Marketplace 5
Insurance IT: Functional Areas 10
European Insurer IT Spending 12
Five-Year Projections For The Total Market 17
European IT Spend by Country 19
Life & Pensions Insurer IT Spending 21
Examples By Tier 25
Five-Year Growth In Life Insurance IT Spending 34
Conclusion 37
Objectivity and Methodology  38

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