Evaluating the Vendors of Online Corporate Cash Management

by Jacob Jegher, October 26, 2006


Boston, MA, USA October 26, 2006

Cash management is a buyer's market.

The online cash management technology market has reached maturity. Core functionalities are fully integrated (e.g., ACH and wire initiation), and single sign-on has been achieved. The features race is tapering. Although the market is mature, it is far from equilibrium and even farther from decline. On the contrary, it continues to be ripe for innovation and advancement (e.g., incorporating service-oriented architecture), replacements (e.g., midsize banks are increasingly evaluating the upgrade or replace options), and the introduction of new complementary features (e.g., alerts, security capabilities, robust administration tools). In a new report, Evaluating the Vendors in Online Corporate Cash Management, Celent compares the range of solutions available to financial institutions of all sizes looking to purchase a new cash management solution or upgrade an existing one.

Celent examined the cash management offerings of eight vendors: Bottomline Technologies (WebSeries), Corillian (Corporate Banking), Digital Insight (Corporate Banking), Financial Fusion (Corporate Banking Solution), Fiserv BANKLINK (iLINK), Fundtech (CASHplus), P&H (Web Cash Manager), and S1 (Corporate Banking).

"The cash management market is a buyer's market, with most vendors vying for business across a broad range of financial institutions. A handful of vendors have emerged from the pack and made their mark by offering a strong combination of advanced technology, strong features, usability, and services to a large number of financial institutions," says Alenka Grealish, co-author of the report and manager of the Banking group at Celent.

However, the true trendsetter moving forward is going to be usability. "Cash management solutions have long been lacking on the usability front, and vendors are starting to recognize the importance of this aspect. Banks will need to provide the right ratio of features and functionalities to usability," says Jacob Jegher, co-author of the report and senior analyst. "The focus on effectiveness and usability is going to drive IT spending on cash management solutions to US$633 million in 2007."

This 36-page report contains 8 figures and 17 tables. A table of contents is available online.


Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

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Table of Contents

Boston, MA, USA October 26, 2006


Executive Summary 3
The Vendor Landscape 5
Celent's ABCD Vendor Analysis 7
  The Results 8
Advanced Technology 9
  Differentiating the Vendors 9
Breadth of Features and Usability 13
  Differentiating the Vendors 13
  Commercial Customer Support 16
Customer Base 17
Depth of FI Services 19
Bottomline Technologies 23
Corillian 24
Digital Insight 25
Financial Fusion 25
Fiserv BANKLINK 25
Fundtech 28
P&H 30
S1 31
Conclusion 33

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