Insurance Software Deal Trends 2004 - 2005 Life/Health Edition

by Craig Weber, May 22, 2006


Boston, MA, USA May 22, 2006

Insurance Software Deal Trends 2004 - 2005

Reports Published by Celent

Insurance software deal flow continues to improve, as service expectations rise and vendor solutions are refined.

The results of Celent's third annual deal trends study show that the trend of increasing software deals from previous years continues.

"We're not surprised to see the dramatic uptick in activity," says senior analyst Craig Weber, author of the latest Celent reports, Insurance Software Deal Trends: 2004-2005. "Our conversations with carriers and vendors suggest that the checkbooks are out, as long as solutions deliver real value." Weber notes that the deal count for vendors included in the study was 80% higher for the fourth quarter of 2005 than it was for the fourth quarter of 2004.

The reports (available in property/casualty and life/health editions) examine 1,158 deals submitted by 68 vendors. The deals are analyzed by category, customer type, and other factors. Major findings detailed in the report include the following:

  • For all lines of business combined, the core processing metacategory accounted for 32% of the deals. In real numbers, the average of core systems deals per quarter rose from 43 in 2004 to 49 in 2005, suggesting a strengthening in the core systems market.
  • The document management metacategory also grew sharply, from an average of 36 deals per quarter in 2004 to 68 deals per quarter in 2005. Document management deals composed 36% of the total deals recorded, and they were the only category for which life/health carriers outpaced their property/ casualty peers.
  • Almost half of the deals recorded from 2004 to 2005 were for new product licenses delivered to new customers.

The report also provides a "Traction Index" that represents participating vendors' level of success in the insurance vertical. Based on their submitted deals and the types of customers represented, the top vendors on the Traction Index are: SunGard, ImageRight, Exstream, Fiserv, Fair Isaac, Computer Sciences Corporation, InSystems, Pegasystems, Document Sciences, and Insurity.

Tables of contents for the property/casualty edition and the life/health edition are available online.

of Celent's Insurance research service can download the property/casualty edition of the report electronically by clicking on the icon to the left.  Non-members should contact for more information.  

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

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Table of Contents

Boston, MA, USA May 22, 2006

Insurance Software Deal Trends 2004 - 2005 Life/Health Edition

Executive Summary 3
Introduction 5
  About This Study 6
  Goal 6
  Methodology 6
  Scope 7
  Limitations 8
  Categories Used 9
  Carrier Tiers 12
Overview 13
  Deals By Carrier Size 14
  Life/Health Versus Property/Casualty 15
  Deals By Metacategory and Sector 15
  Customer Type 16
  Key Findings 17
Life/Health Results 18
  Core Processing 26
  Distribution 28
  Document Management 30
  Infrastructure 32
Conclusions 34
Appendix: Vendors Included In This Report 35
Objectivity & Methodology 39

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