Point-of-Entry Capture: The Future is Now

August 16, 2004

Abstract

San Francisco, CA, USA August 16, 2004

Check imaging, which began reemerging as a mere ripple five years ago, is generating a tidal wave of change today. Among the applications likely to make the biggest splash is point-of-entry capture. Celent predicts adoption will take off in 2006 as a critical mass of check image exchange is realized.

In a new report, , Celent discusses the prospects of point-of-entry capture at the branch, ATM, and commercial sites. The report profiles four best practice adopters: Bank One, Huntington Bank, Intrust Bank, and First Horizon Corp (formerly First Tennessee).

According to

Alenka Grealish, author of the report and manager of the banking group at Celent, "While most technologies enable operational improvement, point-of-entry image capture ranks as one of the few that brings operational innovation. It not only deconstructs check processing, but also dramatically reduces a branch痴 reliance on a physical supply chain. Moreover, it raises the stakes in check imaging adoption by opening the door to competitive advantages that reach beyond operations to retail banking, cash management services, and channel management."

Based on interviews with approximately 55 industry participants, Celent estimates that IT spending on check capture will reach US$280 million by 2006 and fall off slightly in 2007 as fewer large banks implement. Teller-based capture will rule the roost at medium-size and large banks, while back-counter-based capture will be favored by small banks.

of Celent Communications' Retail Banking and Wholesale Banking research services can download the report electronically by clicking on the icon to the left.  Non-members should contact info@celent.com for more information.

        

Send mail to info@celent.com with questions or comments about this Web site.

 

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

 

  San Francisco, CA, USA August 16, 2004

Point-of-Entry Capture

Return to report Abstract

 

EXECUTIVE SUMMARY 3
OVERVIEW 5
  A True Innovation 5
  A Reality 9
  Solution Providers 13
THE BUSINESS CASE 16
  Reaping Cost Savings 18
  Leveraging the Customer Play 19
  Prime Candidates 19
  Avoiding Hidden Costs 21
THE FUTURE IS NOW: CASE STUDIES 24
  Bank One: Making History on a Grand Scale 25
  Huntington Bank: A Steady, Incremental Approach 28
  Intrust Bank: An Intrepid Early Mover 31
  First Horizon: Leading the Commercial Charge 34
CONCLUSION 37
 

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