Property/Casualty Reinsurance Cedent Technology Strategies

by Donald Light, February 4, 2004

Abstract

San Francisco, CA, USA February 4, 2004

Insurance technology investments too often bypass reinsurance departments, leaving them technologically challenged, hurting financial results and even putting surplus at risk. Celent estimates that new strategies and solutions can help ceding insurers increase their recoveries by 2%-4%, or US$420-840 million industry-wide per year.

Reinsurance is a very old part of the insurance industry. Many reinsurance practices were established in an different world where gentlemen at reinsurers and cedent companies dealt with each other in the utmost good faith; and transactions were conducted using the spoken word, paper, and handshakes.

In a new report, , Celent reviews recent developments in the global reinsurance market, describes where and how in the reinsurance cycle insurance company cedents are feeling pain, and discusses available technology solutions. It gives a closer look at three reinsurance processes: issue and contract administration, claims and recoverables, and reporting, analysis and program design.

According to

Donald Light, author of the report and Senior Analyst in Celent痴 insurance group, "Cedents can gain a significant financial benefit from available technology. If all ceding insurance companies comprehensively implemented technology and process changes, they could increase their recoveries from reinsurance by 2% to 4% or US$420 million to US$840 million."

Light adds, "A good starting point for a cedent, looking at initiatives and supporting technology, is to assess their current level of process pain and the potential financial return from the various kinds of technology."

Celent classifies five kinds of technologies available to insurance company cedents: Integrated Reinsurance Solutions (which are provide functionality across all reinsurance functions), Policy Administration Systems (which include more limited cedent functionality), Point Solutions and Business Process Outsourcing (addressing narrower areas such as business intelligence), Components (such as business rules engines), and Standards (including ACORD Reinsurance).

The report examines each of these areas, and presents a case study of Nationwide Insurance痴 Reinsurance Operation. It concludes with specific recommendations for insurers and technology vendors.

The 24 page report has 6 figures and tables.

A is available online.

of Celent Communications' Property/Casualty Insurance research service can download the report electronically by clicking on the icon to the left.  Non-members should contact info@celent.com for more information.

        

Send mail to info@celent.com with questions or comments about this Web site.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

 

San Francisco, CA, USA February 4, 2004

P/C Reinsurance Cedent Technology Strategies

Return to report Abstract

 

EXECUTIVE SUMMARY 3
INTRODUCTION 5
AN EXTRAORDINARY TIME 7
THE CONTEXT OF CEDENTS' PAIN 10
THE SHAPE OF THE TECHNOLOGY & OUTCOMES 12
PROCESS PAIN, INITIATIVES & OUTCOMES 14
CHOOSING TECHNOLOGY 17
CASE STUDY: NATIONWIDE'S REINSURANCE OPERATION 19
CONCLUDING POINTS 22
OBJECTIVITY & METHODOLOGY 23

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