Stand-Alone Insurance Portal Solutions

An Overview of Vendor Offerings
by Michael Fitzgerald, June 28, 2013
Vendor Reviews
North America

Abstract

Portal technology began with the mission of making life easier for insurance producers. For a number of years, solutions in the space were referred to as agency portals. Companies invested in them to reduce the friction inherent in the initial stages of the insurance sales process.

Many portal offerings have expanded their scope to serve a wide range of stakeholders, from prospects to policyholders to distributors. Data exchange and translation continue to be core capabilities, but some offerings also include work management and collaboration tools which allow insurers to front-end multiple legacy systems with a single platform. The report, Stand-Alone Insurance Portal Solutions, profiles 20 vendor solutions that claim to address these challenges.

“Meeting and/or exceeding the expectations of users, no matter where they lie on the value chain, is now the goal of many solutions,” says Mike Fitzgerald, Senior Analyst with Celent’s Insurance Group and author of the report.”

This report provides a detailed snapshot of the various vendors in this space. It will be useful to familiarize staff on the range of functions available, and to build a short list of suppliers during vendor selections.

This 90-page report contains 74 tables and one figure.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned subsidiary of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

North America
Michele Pace
mpace@celent.com
Tel: +1 212 345 1366

Europe (London)
Chris Williams
cwilliams@celent.com
Tel: +44 (0)782 448 3336

Asia (Tokyo)
Yumi Nagaoka
ynagaoka@celent.com
Tel.: +81 3 3500 3023

Table of Contents

Executive Summary

1

Introduction

2

Vendor Reviews

7

 

AgencyPort Software: Agency Portal

7

 

Appulate: Submission Management Portal

11

 

Backbase B.V.: Backbase Portal

14

 

Bolt Solutions: Insurance Portal

18

 

Broadvision: K2

22

 

Brovada Technologies, Inc.: NexExchange

26

 

CSC: Agency Link

30

 

eBaoTech Corporation; eBaoTech SalesPlatform

34

 

FirstBest Systems: FirstBest Agent

38

 

Focus Technologies: PolicyPort for Producers

42

 

IBM; WebSphere Portal

46

 

L&T Infotech; iCEOn

49

 

Microsoft Corporation: Microsoft SharePoint 2013

53

 

NexJ Systems: NexJ Contact for Insurance

56

 

NxTech: The Total Interface Solution – Portal Solutions

60

 

Oceanwide; Oceanwide Bridge

65

 

Red Hat: Red Hat JBoss Portal Platform

69

 

Temenos: edgeConnect

72

 

Ticoon Technology; Ticoon Consumer Portal

76

 

ValueMomentum: Deal Foundry

80

Leveraging Celent’s Expertise

85

 

Support for Financial Institutions

85

 

Support for Vendors

85

Related Celent Research

86

Sign in to download reports and access personalized information