Webinar: Outsourcing Trends in the Chinese Banking Industry

by Hua Zhang, October 26, 2011
Industry Trends


Compared to the US banking outsourcing market, the Chinese outsourcing market is in its initial stages, reaching US$33 billion in 2010, with ITO accounting for 75% at an annual growth rate of 12% and BPO accounting for 24% at an annual growth rate of 20%. The largest domestic players are focused on testing and development. At the same time, credit card outsourcing in China is well-developed in terms of the business model and supply chain. Hua Zhang, Analyst with Celent’s Asian Financial Services Group, examines the market size, customer segmentation, outsourcing business scope, and players.

This presentation draws on material from the Celent report Outsourcing Trends in the Chinese Banking Industry.

Audio for the event is available here.

For more information or a copy of the presentation, please contact Steve Nawrocki at +1.617.262.3128 or snawrocki@celent.com.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

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